z7bd Privacy Policy —
How We Protect Your Data
At z7bd, the privacy and security of your personal information is a responsibility we take seriously. This Privacy Policy explains what data we collect, why we collect it, how it is used and stored, and the rights you hold as a registered player on z7bd.net. Please read this document in full before creating an account.
Our Privacy Commitments
Six Pillars of Data Protection
z7bd is built on a foundation of trust. The following principles guide every decision we make regarding your personal data. These are not aspirational — they are operational standards applied to every player account on z7bd.net.
Data Minimisation
z7bd collects only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and comply with our legal obligations. We do not collect data speculatively or for purposes unrelated to your gaming experience.
SSL Encryption
All data transmitted between your device and z7bd.net is encrypted using industry-standard SSL/TLS protocols. Your login credentials, payment details, and personal information are never transmitted in plain text across the network.
Access Controls
Access to your personal data within z7bd's internal systems is restricted on a strict need-to-know basis. Only authorised personnel whose roles require access to specific data categories are permitted to view or process your information.
No Unauthorised Sharing
z7bd does not sell, rent, or trade your personal data to third-party marketers or data brokers. Data is shared with external parties only where required for payment processing, identity verification, regulatory compliance, or fraud prevention — never for commercial gain.
Your Rights Respected
You have the right to access, correct, update, and request deletion of your personal data held by z7bd. Requests are handled promptly by our dedicated support team. We will never make it unnecessarily difficult for you to exercise your data rights.
Defined Retention Periods
z7bd does not hold your data indefinitely. Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by our legal and regulatory obligations, after which it is securely deleted or anonymised.
Section 1
Introduction & Scope
This Privacy Policy ("Policy") is published by z7bd ("we", "us", "our"), the operator of the online gaming platform accessible at z7bd.net. This Policy applies to all visitors to z7bd.net and all registered players who hold an active account on the platform, regardless of the device or method used to access it.
This Policy describes how z7bd collects, uses, stores, discloses, and protects personal data in connection with the operation of its online gaming services, including cricket betting, live casino, slot games, table games, crash games, and all associated promotional and support activities. It should be read alongside z7bd's Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement between you and z7bd.
By registering an account on z7bd.net, accessing the platform, or otherwise interacting with z7bd's services, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use z7bd's services.
Scope Note: This Policy covers personal data processed by z7bd in connection with its services targeting players in Bangladesh. It does not apply to third-party websites, payment providers, or game studios whose services you may access via links or integrations on z7bd.net. Those third parties operate under their own privacy policies, which you should review independently.
z7bd is committed to handling your personal data with transparency, integrity, and care. We review and update this Policy periodically to reflect changes in our services, applicable law, and industry best practices. The effective date at the top of this page indicates when the current version was last updated.
Section 2
Data We Collect
z7bd collects personal data from you through several channels: directly when you register an account or interact with the platform, automatically as you use our services, and from third parties such as payment providers and identity verification services. The categories of personal data we collect include:
Registration & Identity Data
When you create a z7bd account, we collect your full legal name, date of birth, residential address (including city and district within Bangladesh — for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), email address, and mobile phone number. This information is required to create and manage your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.
Identity Verification Documents
To fulfil our KYC and anti-money laundering obligations, z7bd may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may also request proof of address in the form of a recent utility bill, bank statement, or mobile financial service statement (for example, a bKash or Nagad account statement).
Financial & Transaction Data
z7bd collects data related to your financial transactions on the platform, including deposit amounts, withdrawal requests, payment method identifiers (for example, the last four digits of a card or the registered mobile number linked to a bKash, Nagad, Rocket, or Upay account), and transaction timestamps. Full payment card numbers and mobile banking PINs are never stored by z7bd — these are handled exclusively by the relevant payment provider.
Gaming Activity Data
z7bd records data about your gaming activity, including the games you play, wager amounts, win/loss outcomes, session durations, bonus claims and usage, and betting history across all product verticals (sports betting, live casino, slots, table games, and crash games). This data is used for account management, responsible gaming monitoring, fraud detection, and product improvement purposes.
Technical & Device Data
When you access z7bd.net, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URL, and pages visited within the platform. This data is collected via server logs and cookies (see the Cookies section below for full details).
Communications Data
If you contact z7bd's support team via Live Chat, WhatsApp, or email, we retain a record of that communication, including the content of your messages, the date and time of contact, and any resolution actions taken. This data is used to manage your support request and to improve the quality of our customer service.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, NID number | Account creation, KYC verification |
| Contact | Email address, mobile number, home address | Account communications, support |
| Financial | Deposit/withdrawal records, payment method identifiers | Transaction processing, AML compliance |
| Gaming Activity | Bet history, session data, bonus usage | Account management, responsible gaming |
| Technical | IP address, device type, browser data | Security, fraud detection, analytics |
| Communications | Support chat logs, email correspondence | Customer service quality, dispute resolution |
Section 3
How We Use Your Data
z7bd uses the personal data it collects solely for legitimate, clearly defined purposes. We do not use your data for purposes incompatible with those stated at the time of collection. The primary purposes for which z7bd processes personal data are as follows:
- Account Management: Creating, maintaining, and administering your z7bd player account, including processing deposits, managing withdrawals, applying bonuses, and handling account-level settings such as deposit limits and self-exclusion preferences.
- Identity Verification (KYC): Verifying your identity and age (18+) in accordance with our responsible gaming and anti-money laundering obligations. KYC checks are a standard and mandatory part of operating a trustworthy gaming platform.
- Transaction Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other accepted payment methods. Transaction data is shared with the relevant payment provider solely to process the specific transaction.
- Fraud Prevention & Security: Monitoring account activity to detect and prevent fraudulent behaviour, unauthorised access, multi-accounting, bonus abuse, money laundering, and other prohibited conduct defined in our Terms & Conditions.
- Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and to enforce responsible gaming tools requested by players, including deposit limits, session time limits, cool-off periods, and self-exclusion.
- Customer Support: Handling your support queries, complaints, and disputes via Live Chat, WhatsApp, and email. Support records are retained to track resolution history and improve service quality.
- Marketing Communications: Sending you information about z7bd promotions, bonuses, and seasonal offers (such as BPL season campaigns, Eid promotions, Pohela Boishakh offers, and Victory Day specials) where you have consented to receive such communications. You may opt out of marketing emails at any time.
- Platform Improvement: Analysing aggregated, anonymised usage data to understand how players interact with the platform, identify areas for improvement, and inform product development decisions.
- Legal Compliance: Fulfilling z7bd's obligations under applicable law, responding to lawful requests from regulatory or law enforcement authorities, and enforcing our Terms & Conditions.
Marketing Opt-Out: If you no longer wish to receive promotional communications from z7bd, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting z7bd support at [email protected]. Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, or account security alerts.
Section 4
Data Sharing & Third Parties
z7bd does not sell, rent, or otherwise commercially transfer your personal data to third parties. We share personal data with external parties only in the specific, limited circumstances described below, and always under contractual obligations that require those parties to protect your data with the same standard of care applied by z7bd.
Payment Service Providers
To process deposits and withdrawals, z7bd shares necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and their banking or network partners. The data shared is limited to what is strictly required to complete the transaction. These providers operate under their own privacy policies and are subject to their own regulatory obligations.
Identity Verification Services
z7bd may use third-party identity verification and KYC service providers to assist with the verification of player identity documents. These providers process your identity data on z7bd's behalf and are bound by data processing agreements that restrict them from using your data for any purpose other than the verification service they provide to z7bd.
Game Content Providers
The games available on z7bd are supplied by third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may collect certain technical data (such as session identifiers and game outcome data) as part of delivering their game content. This data is used to power the games and ensure their integrity; it is not used by game providers for independent marketing purposes.
IT Infrastructure & Cloud Services
z7bd uses third-party cloud hosting and infrastructure providers to store and process data. These providers are subject to data processing agreements and are required to implement appropriate technical and organisational security measures to protect the data they host on z7bd's behalf.
Legal & Regulatory Disclosure
z7bd may disclose personal data to law enforcement agencies, regulatory authorities, or other government bodies where required to do so by applicable law, court order, or other lawful authority. We will provide only the data specifically requested and will notify you of any such disclosure to the extent permitted by law.
No Third-Party Marketing: z7bd never shares your personal data with third-party advertisers, data brokers, or marketing agencies for the purpose of targeting you with advertising from companies other than z7bd. Your contact details and gaming activity data are not and will never be a commercial product.
Section 6
Data Security & Storage
z7bd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security programme includes:
- Transport Layer Encryption: All communications between your browser or app and z7bd.net are encrypted using TLS 1.2 or higher. SSL certificates are maintained and renewed to ensure continuous encryption coverage.
- Encrypted Data Storage: Sensitive personal data, including identity documents and financial records, is stored in encrypted form on z7bd's servers. Encryption keys are managed separately from encrypted data stores.
- Access Controls: Internal access to personal data is governed by role-based access controls. Employees access only the data categories required to perform their specific job function. Access logs are maintained and reviewed regularly.
- Penetration Testing: z7bd conducts periodic security assessments and penetration testing of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
- Incident Response: z7bd maintains a documented data breach response procedure. In the event of a data breach that poses a risk to your rights, z7bd will notify affected players promptly and take immediate steps to contain the breach and prevent further unauthorised access.
- Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their z7bd accounts for an additional layer of protection against unauthorised login attempts.
While z7bd takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security against all possible threats. You also have a responsibility to protect your own account by choosing a strong, unique password and by not sharing your login credentials with others.
Reporting Security Concerns: If you believe your z7bd account has been compromised or you have identified a security vulnerability on z7bd.net, contact our support team immediately at [email protected]. Do not attempt to exploit any vulnerability — responsible disclosure is always appreciated and will be acknowledged.
Section 7
Your Privacy Rights
As a player on z7bd, you hold a number of rights in relation to your personal data. z7bd is committed to upholding these rights and to making the process of exercising them straightforward. Your rights include:
- Right of Access: You have the right to request a copy of the personal data z7bd holds about you. Requests will be fulfilled within a reasonable timeframe. Access requests can be submitted by contacting z7bd support.
- Right to Rectification: If any of the personal data z7bd holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information (such as your email address or contact number) directly through your account settings, or by contacting support for more complex corrections.
- Right to Erasure: You may request that z7bd delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where you believe z7bd has processed your data unlawfully. Please note that z7bd may be required to retain certain data (such as transaction records) for a defined period to comply with legal and regulatory obligations, even following an erasure request.
- Right to Restrict Processing: You have the right to request that z7bd temporarily restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
- Right to Data Portability: Where z7bd processes your personal data on the basis of your consent or for the performance of our contract with you, you have the right to receive a structured, machine-readable copy of your data for transfer to another service provider.
- Right to Object: You have the right to object to z7bd's processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you feel your particular circumstances warrant it.
- Right to Withdraw Consent: Where z7bd relies on your consent as the legal basis for processing your data (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to its withdrawal.
How to Exercise Your Rights: To submit a data rights request, contact z7bd's support team at [email protected]. Please include your registered account email address and a clear description of your request. z7bd will acknowledge receipt of your request promptly and will respond substantively within 30 days. Identity verification may be required before a request can be fulfilled to ensure we do not disclose data to an unauthorised party.
Section 8
Data Retention
z7bd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulatory obligation. When data is no longer required, it is securely deleted or irreversibly anonymised. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of active account + 5 years after closure | KYC obligations, legal compliance |
| Transaction Records | Minimum 5 years from transaction date | Anti-money laundering obligations |
| Gaming Activity Logs | Duration of active account + 2 years after closure | Responsible gaming, dispute resolution |
| Support Communications | 3 years from date of communication | Service quality, dispute history |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent, compliance |
| Technical / Server Logs | Up to 12 months on a rolling basis | Security monitoring, fraud detection |
Where a longer retention period is required by a specific legal obligation — for example, a court order or regulatory investigation — z7bd will retain the relevant data for the duration of that obligation. Players who have requested account closure will be notified of the applicable retention period at the time of their closure request.
Section 9
Children's Privacy
z7bd's services are strictly intended for adults aged 18 and above. z7bd does not knowingly collect personal data from any individual under the age of 18. Age verification is a mandatory part of the z7bd registration and KYC process, and any account found to have been registered by an individual under 18 will be closed immediately, with all associated data deleted in accordance with applicable law.
If you are a parent or guardian and you believe that your child has accessed z7bd.net or provided personal data to z7bd without your knowledge, please contact us immediately at [email protected]. z7bd will investigate the matter promptly and take all appropriate steps, including closing the account and deleting any data collected from the minor.
Parental Controls: z7bd encourages parents and guardians to use device-level parental control tools to restrict access to online gambling platforms. Resources for protecting young people from exposure to online gambling content are available from a range of online safety organisations. If gambling is affecting someone in your household, seek support immediately.
Section 10
Updates to This Policy
z7bd reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. The updated Policy will be published on this page with a revised effective date displayed prominently at the top.
For material changes — those that significantly affect your privacy rights, the categories of data we collect, or the purposes for which we use your data — z7bd will provide advance notice to registered players via on-platform notification or by email to your registered address. We recommend reviewing this page periodically to stay informed of how z7bd handles your personal data.
Your continued use of z7bd.net following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should cease using the platform and may request voluntary account closure in accordance with Section 7 of our Terms & Conditions.
Section 11
Contact & Data Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or the way z7bd handles your personal data, please contact our support team using the details below. z7bd is committed to responding to all privacy-related enquiries promptly and thoroughly.
- Email: [email protected] — displayed as plain text only; not a clickable link
- Live Chat: Available 24/7 via the z7bd platform
- WhatsApp Support: 24/7 support via WhatsApp (contact details available after login)
- Response Time: z7bd aims to acknowledge all privacy enquiries within 48 hours and to provide a full substantive response within 30 days
For formal data subject access requests, erasure requests, or other rights-based enquiries, please send your request by email to [email protected] with the subject line "Data Rights Request" and include your registered account email address and a clear description of your request. Identity verification will be required before your request can be processed.
We Are Here to Help: Privacy and data protection are core values at z7bd, not afterthoughts. Our support team is trained to handle data enquiries with discretion, professionalism, and respect for your rights. Do not hesitate to reach out if you have any concerns about how your information is being used.
Questions About Our Privacy Policy?
Our support team is available around the clock to help with any privacy or data protection questions. You can also explore the rest of z7bd — browse our games, check out our FAQ, or head to the casino.